Welcome to the blog of NSW strata investigative journalism
Artificial Intelligence (AI) was NOT involved in investigations of strata issues in Australia (primarily NSW). We never used or relied on AI, and instead deployed classical methods: thorough due diligence, mitigating bias, abiding by ethical principles, clear and transparent documentation, mitigating risk, continuous monitoring, and legal compliance.
Primary audience on the website are SP52948 owners (current and previous), tenants, investors, and potential buyers in strata complex.
Number of SP52948 owners, tenants, and investors expressed gratitude towards this website as that was the only way to gain access to lot of critical information, which is not available in minutes and notices of meetings, or on Waratah Strata website.
Public is voicing strong concerns about problems with Tribunals. Issues with strata complexes and dubious quality of services provided by those who should enforce laws are common and frequent.
The rest of the audience is anyone who might be interested in problems with strata schemes in NSW...
Democracy should be the leading avenue for managing strata complexes. But, democracy requires high level of sense and ethics, and right for all owners to have full access to strata files in order to make informed decisions. And when that does not happen, how to proceed? One way is to educate public and rise awareness that license to be a strata manager is one of the easiest in any industry: Strata Community Australia (SCA) are offering a three-day course on qualifying to be a strata manager with no prior educational requirements (apparently educational requirements are fulfilled by completing the course).
Major news on 14 May 2025: strata manager Michael Lee, featured in the Strata Trap report on ABC TV’s Four Corners, was the first in NSW to be banned for life from operating as a strata manager. Lee was also been fined $11,000, his company, Result Strata Management, had its licence cancelled and it fined $22,000. Lee who was just three days from the end of a four-month suspension issued in January, was the first strata manager in NSW to be “struck off” purely for the way they conducted their business. Lee was featured in the ABC report using hired “security” to prevent owners from entering the AGM to vote against him and his committee. Lee, an owner in the building, was its strata committee chairperson as well as its strata manager. After a long-running investigation, Fair Trading found that, under Lee’s direction, the company had failed to disclose conflicts of interest, consistently breached rules of conduct, charged fees for services not rendered, and failed to ensure that owners’ properties complied with critical fire and safety obligations. In addition, it did not provide information to owners when required, acted contrary to instructions given at general meetings, and failed to make sure a building had adequate insurance cover. As a result, he became the first strata manager to be banned for life.
Examples of legal cases terminated contracts with strata and building managers in Australia
The owner of the website was exposed to multiple threats and intimidation tactics by BCS Strata Management (until 31 January 2017) and Waratah Strata Management (since 1 February 2017), which included unsuccessful defamation attempts, false statements to owners in notices of the meetings, prevention of access to SP52948 strata documents (and even Strata Rolls), preventing the owner from conducting duties of committee member whilst allowing unfinancial owners to do it, supported verbal threats, stalking, and intimidation of the owners, and refusal to attend free mediations at NSW Fair Trading, whilst providing false statements to CTTT and NCAT through the same Solicitor.
There is no website which covers more detailed events related to strata issues with direct evidence than this one in Australia (trust through verification).
This website does not have any desire or intent to add own comments and therefore it is up to anybody to make up their own conclusions based on evidence and statements by others who did it in public forums, in courts, or elsewhere. All files on this website were provided to Fair Trading NSW, Office of Legal Services Commissioner, CTTT (now NCAT), District Court, Supreme Court, and Police.
Justice McCallum publicly stated:
Extensive media reporting of allegations of criminal conduct is not a mischief in itself. On the contrary, it is appropriate to recognise that the media play an important role in drawing attention to allegations of criminal or other misconduct and any shortcomings in the treatment of such allegations.
How far Waratah Strata Management went is best proven through explicit usage of so-called “Unreasonable Communications”, discriminatory Special By-Law, as advised by Solicitor Adrian Mueller, which so far allowed Waratah Strata Management to ignore Lot 158 owners complaints nine times (listed in official strata documents whilst ignoring many more requests sent to them via emails or by post):
Motions 18 and 19 at AGM on 18 October 2018, with unqualified and baseless threats, preventing owners to have access to Lot 158 Motions and vote on them:
Motion 4 at committee meeting on 2 May 2019:
Waratah Strata Management secret email to Fair Trading NSW on 20 May 2019 (11 days before Lot 158 was scheduled for document search in strata manager’s office), confirming that Lot 158 was not allowed to have access to strata files including Strata Roll – email was fully supported by all members of the committee:
Motion 4 at committee meeting on 20 June 2019:
Motions 9 at AGM on 21 October 2019, with unqualified and baseless threats, preventing owners to have access to Lot 158 Motions and vote on them:
Motion 3 at committee meeting on 29 April 2021, with further false statements and threats against Lot 158:
Motion 6 at committee meeting on 10 February 2022 (notice of meeting not sent to all owners and minutes not published on notice board):
Waratah Strata Management email response on 16 June 2023, refusing to deal with serious SP52948 risks and insurance fraud:
SP52948-Waratah-Strata-Management-ignored-insurance-risks-and-mismanagement-16Jun2023
Waratah Strata Management agenda for AGM sent on 4 November 2024, whilst coercing owners to vote against Lot 158 Motions without discussions:
Extract from witness statement by Mr. Genelle Godbee to NCAT in case 2024/00454780 on 20 March 2025, showing to what lever she was prepared to act with sheer discrimination and ignorance, even trying to limit Lot 158 rights to visit any part of common property or search strata documents (her wish to establish concentration camp in SP52948?):
Ms. Godbee has still outstanding obligation to respond to these claims and reports, which document her direct involvement in activities costing owners corporation hundreds of thousands of dollars due to major contracts being approved without tenders and competitive quotes (as an example, she was a prime accessory to elevator maintenance contract renewal through false statements to owners and non-compliant meetings), involvement in fraudulent insurance legal claims, and more. Updated request to her was sent on 22 April 2025 - silence was her "defence":
NCAT-2024-00454780-001-examples-of-Lot-158-being-prevented-access-to-strata-files
SP52948-Genelle-Godbee-stayed-silent-when-approached-with-letter-of-demand-3Oct2020
NCAT-2024-00454780-strike-out-Genelle-Godbee-statements-and-evidence-public-version-May2025