Primary audience on the website are SP52948 owners (current and previous), tenants, investors, and potential buyers in strata complex.
Number of SP52948 owners, tenants, and investors expressed gratitude towards this website as that was the only way to gain access to lot of critical information, which was not available in minutes and notices of meetings, not available on strata manager's website, and not published on notice boards.
The rest of the audience is anyone who might be interested in problems with strata schemes in NSW...
There is no website which covers more detailed events related to strata issues with direct evidence than this one in Australia (trust through verification).
This website does not have any desire or intent to add own comments and therefore it is up to anybody to make up their own conclusions based on evidence and statements by others who did it in public forums, in courts, or elsewhere. All files on this website were provided to Fair Trading NSW, Office of Legal Services Commissioner, CTTT (now NCAT), District Court, Supreme Court, and Police.
Justice McCallum publicly stated:
Extensive media reporting of allegations of criminal conduct is not a mischief in itself. On the contrary, it is appropriate to recognise that the media play an important role in drawing attention to allegations of criminal or other misconduct and any shortcomings in the treatment of such allegations.
Since 2012, the author collected evidence of weaknesses of strata laws, perpetual abuse by strata managers and dormant committee members, and lack of law implementation.
New South Wales (NSW) strata communities grapple with two major problems: escalating financial levies and widespread building defects. Recent research indicated that 53% of strata buildings contain serious building defects, leading to average rectification costs of ($283,000) per building.
Research on multi-storey residential apartments by the Building Commission NSW and the Strata Community Association (SCA) highlights severe structural and compliance issues:
Approximately 53% of strata buildings contain serious defects in common property.
The most frequently reported defects are waterproofing (42%), fire safety systems (24%), and building enclosures (19%).
52% of buildings requiring serious defect rectification do not resolve them within a year.
Only 36% of buildings with serious defects are formally reported to the state regulator.
Approximately 67% of surveyed apartment buildings carry a high or critical compliance risk regarding Annual Fire Safety Statements (AFSS).
Common property maintenance and repairs account for over one-third of all mediation applications to NSW Fair Trading.
On 12 February 2025, the NSW Parliament passed the Strata Schemes Legislation Amendment Act 2025 (the Act). NSW Fair Trading published Common property repairs and maintenance compliance and enforcement policy document. How much it is applied and enforced is another story.
Current StatusAt present time, owner of this website is literally NOT ALLOWED to complain or contact strata manager and committee members about stalking and intimidation, damages to their property (latest is Police Event in February 2026 when garage door was damaged and access to CCTV recording prevented), and unrepaired common property items in their unit and the buildings for which they pay huge sum of $9,823.00 in levies annually without valid strata and building management tenders since year 2000. One example is roof membrane in Block A which has not properly been repaired for 29 years in spite of professional assessment and warnings by Napier and Blakeley in 2012 (please check who prevented CTTT from having access to it), then long-term water leaks in sunroom, and (but not the last one!) another drastic example is poor air flow in main bathroom and laundry which exists since June 2018, directly affecting well-being and health of occupants. To eliminate excess moisture in an average-sized bathroom, one should ensure to have at least 10 litres/s of fan airflow per square meter of area. Bathrooms larger than 5 square meters need an estimated 25 litres/s for each toilet, bathtub, or shower, as well as an additional 50 litres/s for a full bathtub. In Australia, a minimum airflow rate of 25 litres/s is required for a residential bathroom vent, according to the Building Code of Australia. While this is the minimum, a higher airflow rate of 50 to 60 litres/s is often recommended to adequately handle moisture from showers and prevent condensation, mould, and mildew. In residential laundries in Australia, the minimum airflow requirement for a vent is 40 litres/s if a non-condensing dryer is installed. If a condensing dryer is used (not applicable to this owner who does not have such dryer), the minimum requirement decreases to 20 litres/s. Section 106 of the Strata Schemes Management Act 2015 (NSW) (the Act), Owners Corporations (OCs) have a legal obligation to maintain and repair the common property of a strata scheme. This duty is not discretionary - it is a strict statutory obligation.
Female owner has very serious health issues, which strata and building managers, and committee members ignored and even laughed about, and are literally slowly pushing her into grave. She has already developed a respiratory problem as long-term exposure to unhealthy air affected her ability to breathe.
We are waiting for any entity to provide written statement that we are ignored because they believe we are of inferior race and background, subspecies of humans, unworthy of living in peace, and should not have equal rights as everybody else.
Building manager's website publishings (where they identify themselves as SP52948 building managers)Of special importance are two websites by Uniqueco Property Services at Facebook and ProductReview, where they published photographs of SP52948 too:
Waratah Strata Management on Facebook
"Democracy" at workWithout any fear to say it, this owner is exposed to long-term racism, discrimination, bullying, intimidation, and ridicule and everybody pretends that it is fine. We have no rights to complain, no rights to speak up, no rights to walk in the complex (does anyone remember concentration camps in WWII?), no rights to vote, no rights to submit Motions, no rights to request access to strata documents (including latest version of 10-Year Capital Works Fund, Strata Roll, and all other types of documents prescribed by strata laws), no rights to expect good services for our hard-earned money. The names we have been called many times are not for public media! There was also an undisclosed terrible event against this owner in June 2025, which is yet to be shared with relevant legal organisations in due time.
Trust through verificationIf you want to get the evidence, the first question to ask is why the information is not publicly available any longer after 11 years and who worked hard to prevent public knowledge of irrefutable evidence we collected (whilst part of the name of the website changed (due to changes in Australian licensing rights and domain name standards), the contents were available since 8 January 2015. BCS Strata Management, committee members, and a group of owners received information about it on 12 January 2015).
You can, however, still verify it by visiting the site at 1-15 Fontenoy Road, Macquarie Park in person - do not trust anyone by words. Make sure, for example, to check all areas (including roofs, foyers, garden beds, area behind townhouses, and more), check 10-Year Capital Works Fund, check status of Consolidated By-Laws with special emphasis on major renovations and changes to common property and verification if they were approved at general meetings and registered, check NSW Fair Trading and NCAT cases, check 15 Police Events, check financial status with emphasis on verification if all owners pay full levies and overdue interest, check Fire Safety Orders and OH&S, check if all owners have equal rights and privileges, check if all owners have equitable benefits, check legal expenses and reasons to spend them, check insurance claims and failed claims, and much more).
Or, engage independent professional strata auditors (we personally communicated with two of them in the past and got interesting details of their findings about Waratah Strata Management).
Finally, you can approach Waratah Strata Management (officially listed at strata agency at NSW Strata Hub for plan number SP52948) and Uniqueco Property Services (building manager officially listed on their own Facebook page), and committee members.
Updating the NSW Strata Hub is a mandatory legal requirement for all strata schemes in NSW. To ensure compliance and avoid fines of up to $2,200.00, each scheme must submit their data within three months after the AGM and pay the mandatory $3.00 per lot administration fee. Here is how Waratah Strata Management "complied" with this requirement (data take from publicly-available information) - not only there are many complexes that did not submit the data within compulsory period, but there are also complexes that did not have AGMs for sveeral years:
| Strata Plan (number of properties) | Date of last Annual General Meeting (AGM) at NSW StrataHub (must be held annually) | Date of annual reporting at NSW StrataHub (must be completed within three months afther the AGM) | StrataHub evidence and status on 30 May 2026 | StrataHub screenshot |
|---|---|---|---|---|
| SP98136 | 4 residential | 19 November 2024 | 19 December 2024 | SP98136 StrataHub status |
| SP96608 | 41 residential | 7 March 2024 | 19 March 2024 | SP96608 StrataHub status |
| SP93686 | 20 residential | 12 December 2024 | 12 March 2026 (14 months after the AGM) | SP93686 StrataHub status |
| SP92933 | 4 commercial | 4 November 2022 | 4 May 2023 (6 months after the AGM) | SP92933 StrataHub status |
| SP92088 | 8 residential | 5 February 2025 | 19 March 2026 (13 months after the AGM) | SP92088 StrataHub status |
| SP90253 | 9 residential | 6 February 2025 | 21 March 2025 | SP90253 StrataHub status |
| SP89439 | 11 residential | 12 June 2024 | 29 August 2024 | SP89439 StrataHub status |
| SP87843 | 15 commercial | 10 July 2025 | 19 March 2026 (8 months afert the AGM) | SP87843 StrataHub status |
| SP79493 | 11 residential | 17 July 2025 | 17 December 2026 (5 months after the AGM) | SP79493 StrataHub status |
| SP76201 | 5 residential | 11 April 2025 | 19 March 2026 (11 months after the AGM) | SP76201 StrataHub status |
| SP75860 | 81 residential | 6 November 2024 | 19 December 2024 | SP75860 StrataHub status |
| SP75587 | 8 residential | 30 May 2023 | 5 October 2023 (5 months after the AGM) | SP75587 StrataHub status |
| SP73117 | 2 residential and 4 commercial | 10 March 2025 | 19 March 2026 (12 months after the AGM) | SP73117 StrataHub status |
| SP72749 | 3 residential | 25 February 2025 | 12 July 2025 (5 months after the AGM) | SP72749 StrataHub status |
| SP72214 | 3 residential | 4 August 2025 | 15 January 2025 (5 months after the AGM) | SP72214 StrataHub status |
| SP70688 | 7 residential | 21 July 2025 | 19 March 2026 (8 months after the AGM) | SP70688 StrataHub status |
| SP67403 | 7 residential | 31 July 2023 | 16 September 2023 | SP67403 StrataHub status |
| SP64473 | 26 residential | 24 March 2025 | 19 March 2026 (12 months after the AGM) | SP64473 StrataHub status |
| SP64153 | 3 residential | 4 February 2025 | 19 March 2026 (13 months after the AGM) | SP64153 StrataHub status |
| SP62949 | 6 residential | 19 February 2025 | 19 March 2026 (13 months after the AGM) | SP62949 StrataHub status |
| SP62593 | 23 residential | 30 August 2022 | 23 September 2022 | SP62593 StrataHub status |
| SP61849 | 17 residential | 10 April 2025 | 19 March 2026 (11 months after the AGM) | SP61849 StrataHub status |
| SP56192 | 16 residential | 2 July 2025 | 19 March 2026 (8 months after the AGM) | SP56192 StrataHub status |
| SP54902 | 6 residential | 12 March 2025 | 19 March 2026 (12 months after the AGM) | SP54902 StrataHub status |
| SP52789 | 15 residential | 29 October 2025 | 6 March 2026 (5 months after the AGM) | SP52789 StrataHub status |
| SP51562 | 2 residential | 20 October 2025 | 6 March 2026 (5 months after the AGM) | SP51562 StrataHub status |
| SP50742 | 17 residential | 12 June 2025 | 19 March 2026 (9 months after the AGM) | SP50742 StrataHub status |
| SP48445 | 28 residential | 16 April 2025 | 19 March 2026 (11 months after the AGM) | SP48445 StrataHub status |
| SP46058 | 6 residential | 14 October 2025 | 19 March 2026 (5 months after the AGM) | SP46058 StrataHub status |
| SP45353 | 18 residential | 6 August 2025 | 19 March 2026 (7 months after the AGM) | SP45353 StrataHub status |
| SP41116 | 6 residential | 28 October 2025 | 19 March 2026 (5 months after the AGM) | SP41116 StrataHub status |
| SP40154 | 8 residential | 27 August 2025 | 19 March 2026 (7 months after the AGM) | SP40154 StrataHub status |
| SP35843 | 34 commercial | 7 August 2023 | 16 September 2023 | SP35843 StrataHub status |
| SP33229 | 15 residential | 9 July 2025 | 19 March 2026 (8 months after the AGM) | SP33229 StrataHub status |
| SP31395 | 36 residential | 4 January 2025 | 19 March 2026 (10 months after the AGM) | SP31395 StrataHub status |
| SP31233 | 20 residential | 27 November 2023 | 30 May 2024 (6 months after the AGM) | SP31233 StrataHub status |
| SP21998 | 20 residential | 12 February 2025 | 19 March 2026 (13 months after the AGM) | SP21998 StrataHub status |
| SP21118 | 10 residential | 18 February 2025 | 19 March 2026 (13 months after the AGM) | SP21118 StrataHub status |
| SP20237 | 11 residential | 20 March 2025 | 19 March 2026 (12 months after the AGM) | SP20237 StrataHub status |
| SP18667 | 131 residential and 1 commercial | 3 February 2025 | 19 March 2026 (13 months after the AGM) | SP18667 StrataHub status |
| SP1586 | 6 residential | 21 October 2024 | 7 November 2024 | SP1586 StrataHub status |
| SP102511 | 40 residential | 25 August 2025 | 19 March 2026 (7 months after the AGM) | SP102511 StrataHub status |
| SP102119 | 46 residential | 27 November 2024 | 12 July 2025 (8 months after the AGM) | SP102119 StrataHub status |
On 12 October 2020, the NSW Court of Appeal handed down its decision in Cooper v The Owners – Strata Plan No. 58068 [2020] NSWCA 250 – strata records not protected by privacy laws
Walker v The Owners -Strata Plan No.1992[2020] NSWCATAP 192 – strata records not protected by privacy laws
Secret letter by Solicitor Adrian Mueller to strata manager on 23 August 2017 confirming personal information in strata files was not protected by privacy laws
In Australia, legal professional privilege, which protects confidential communications between a lawyer and client, does not apply when those communications are used to further a crime or fraud
The Australian Government has passed the National Anti-Corruption Commission Act 2022 and legislation amending the Public Interest Disclosure Act 2013.
Fraud is dishonestly obtaining a benefit, or causing a loss, by deception or other means.
Corrupt conduct includes:
Section 8(a):
Any conduct of any person (whether or not a public official) that adversely affects, or that could adversely affect, either directly or indirectly:
(i) The honest or impartial exercise of any public official’s powers, as a public official; or
(ii) The honest or impartial performance of any public official’s functions or duties as a public official.
Section 8(b):
Any conduct of a public official that constitutes or involves a breach of public trust.
Section 8(c):
Any conduct of a public official that constitutes, involves or is engaged in for the purpose of abuse of the person’s office as a public official.
Section 8(d):
Any conduct of a public official, or former public official, that constitutes or involves the misuse of information or documents acquired in the person’s capacity as a public official.
Waratah Strata Management rated 2.7 out of 5 at Google reviews
Waratah Strata Management rated 2 out of 5 at KnowFirst reviews
Waratah Strata Management rated 3.3 out of 5 at ProductReview reviews, where two most comprehensive and factual negative references were removed recently without any valid reason; miraculously, at the same time Uniqueco Property Services published their perfect rating for Waratah Strata Management, which was reported to ProductReview as abuse of their policy because building manager was not a customer of strata agency but a close business companion with special undisclosed benefits (ProductReview was warned that not removing this review would make them an accessory to false ratings - legal precedent was established on 31 July 2018, in Australian Competition and Consumer Commission v Meriton Property Services Pty Ltd (No. 2) [2018] FCA 1125: Justice Moshinsky of the Federal Court of Australia imposed a penalty of $3 million upon Meriton Properties for misleading the public by filtering, selecting or limiting the guest email addresses it supplied to the TripAdvisor website, by supplying only the email addresses of those guests likely to post favourable reviews). ACCC is very clear about it.
Comparestrata website reference for Waratah Strata Management, where six NCAT cases were listed for the strata agency without negative impact on them, but somebody "conveniently" forgot to list three other NCAT cases of which two were published in the Daily Telegraph and one was related to three events published of the same NCAT case:
7 Dec 2022 — DRAGICA (DEE) MARTIC & XIYAN ZOELLNER v THE OWNERS - STRATA PLAN NO. 46733
22 Mar 2023 — XIYAN ZOELLNER v WARATAH STRATA MANAGEMENT & THE OWNERS - STRATA PLAN NO 46733
28 Nov 2023 — XIYAN ZOELLNER v WARATAH STRATA MANAGEMENT & OWNERS OF STRATA PLAN 46733
How easy it is to become strata managerDemocracy should be the leading avenue for managing strata complexes. But, democracy requires high level of sense and ethics, and right for all owners to have full access to strata files in order to make informed decisions. And when that does not happen, how to proceed? One way is to educate public and rise awareness that license to be a strata manager is one of the easiest in any industry: Strata Community Australia (SCA) are offering a three-day course on qualifying to be a strata manager with no prior educational requirements (apparently educational requirements are fulfilled by completing the course).
Examples of legal cases terminated contracts with strata and building managers in Australia
What public thinks about NCATWhat opinion a reasonable person would form from these publicly available resources and complaints about NCAT?
President of the Law Society of New South Wales in relation to New South Wales Civil and Administrative Tribunal (NCAT) in April 2018: tribunals have a bad reputation for lacking transparency, accountability and independence. And the best way to address that problem would be to ensure that tribunal appointments are merit-based, open to scrutiny and independent of government social engineering programs:
Petition for royal commission into administration of Civil Law in NSW
NCAT fails to protect whistleblower in case against NSW Health
Facebook forum complaints about NCAT and cowboy builders: homeowners' frustrating experiences
FlatChat forum complaint: what’s the point of NCAT orders if they are just ignored
Facebook posts: "Things NCAT tribunal members say, hmmm"
In 1961 the Conveyancing (Strata Titles) Act was introduced in NSW. This act created a legal mechanism for the vertical subdivision of multi-unit housing.
This map shows the historical progression of strata schemes as they were registered across Sydney, and provides a unique snapshot of the development of higher density Sydney. Initially concentrated in a few small pockets on the North Shore and Eastern Suburbs, strata developments have now become an important feature of the housing landscape in all parts of Sydney:
There were 2909 mediation applications received by NSW Fair Trading in 2022, compared with 1994 in 2018.
The most common issues for mediation related to repairs and maintenance of common property and breaches of by-laws, a NSW Fair Trading spokesperson said.
Of 2909 mediation applications, just 963 resulted in mediation, while 835 were dropped, with the respondent refusing to participate; the remaining 616 applications were either resolved before mediation or withdrawn: